Repair Request

All Warranty or Non-Warranty and Repair Requests require a Repair Request Number (RRN) from ToughOutlet.com. Upon receiving your request, ToughOutlet.com will email you an RRN with specific instructions on the process of shipping your product. Please read these instructions carefully and adhere to the information contained in the instructions to avoid any delays in processing your repair request.

TIPS

Please ensure that your product is properly packaged. ToughOutlet.com cannot be responsible for items that are damaged, lost or stolen while being shipped to our facility. Please see our Shipping Policy for more details.

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